Return Requests

If you would like to request a return, please contact service@velmorasv.com with your order information and the reason for your request.

Return eligibility will be reviewed based on the order details, product condition and applicable requirements.

Damaged or Incorrect Items

If you believe your order arrived damaged, defective or different from what you ordered, please contact us with your order details and supporting information so the situation can be reviewed.

Refunds

Where a refund is approved, it will be issued using the applicable payment method. The time required for funds to appear may depend on the payment provider or financial institution involved.

Return Address

Company Name: HONGKONG YUNYAN TECH LIMITED

Return Address:
FLAT/RM 1405B 14/F THE BELGIAN BANK BUILDING
NOS 721-725 NATHAN ROAD
MONGKOK KL

Please contact service@velmorasv.com before returning any product.

Company Information

Store / Brand: VELMORASV

Website: velmorasv.com

Operated By: HONGKONG YUNYAN TECH LIMITED

Email: service@velmorasv.com

Registered Business Address:
FLAT/RM 1405B 14/F THE BELGIAN BANK BUILDING
NOS 721-725 NATHAN ROAD
MONGKOK KL